How can we help you? Optimal Insights™ Frequently Asked Questions list is your guide.
Are there any customer prerequisites?
You will need the latest version of Reliance (2019). We can help you get there!
Do I need to have a BI tool for visualization in place?
No, you do not. The standard Optimal Insights™ solution is hosted, but you can also leverage your existing BI tools with our Optimal Data Access™ solution.
Does Optimal Insights™ require any additional infrastructure?
No additional infrastructure (IT hardware) is needed as Optimal Insights™ is hosted securely in the cloud.
Does Optimal Insights™ require a subscription?
Yes. Optimal Insights™ is a provided as an annual subscription to our software as a service (SaaS) based solution.
Do you offer support to users?
Yes. There are 3 levels of support: Silver, Gold and Platinum.
Will training be available?
Training is available based on subscription and support level. Custom training is also available.
I'm in! How do I get Optimal Insights™ so I can start using it right away?
Contact us at firstname.lastname@example.org to request a free no-obligation demo today!
How happy will I be after subscribing to Optimal Insights™?
What if my situation doesn't fit these requirements and approach?
Contact us at email@example.com and we will work with you to come up with a solution that does fit.